Privacy Policy
Effective Date: 26 September 2026
Smart Bite Naturals (“Smart Bite Naturals”, “we”, “us” or “our”) is dedicated to safeguarding your privacy and is committed to protecting the personal information you provide when you visit or make a purchase through smartbitenaturals.com.
This Privacy Policy outlines the information we collect, how we utilize it, and the measures we take to protect it.
1. Information We Collect
When you visit our website, contact us, or place an order, we may collect information such as:
Name
Mobile/phone number
Email address
Billing and shipping address
Order and transaction details
Product preferences and inquiries
Information you voluntarily provide through contact forms, WhatsApp, or other communication channels
Payment-related information may be processed by third-party payment service providers. We do not intend to store your complete debit/credit card, UPI, or banking credentials on our systems.
2. How We Use Your Information
We may utilize your information to:
Process and deliver your orders
Confirm and communicate about your orders
Provide customer support
Respond to inquiries and complaints
Process refunds, replacements, or cancellations
Enhance our products, website, and customer experience
Maintain business and transaction records
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal and regulatory requirements
Where applicable, we may also use your contact information to send promotional or marketing communications in accordance with applicable law and your preferences.
3. WhatsApp and Customer Communication
If you contact Smart Bite Naturals through WhatsApp, your communication and information may be processed through WhatsApp and related service infrastructure.
We may use the information you provide through WhatsApp to respond to inquiries, process orders, and provide customer support.
4. Cookies and Website Technologies
Our website may utilize cookies and similar technologies to:
Ensure the website functions properly
Remember preferences
Understand website usage
Enhance website performance
Measure marketing and advertising effectiveness
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Third-Party Service Providers
We may engage trusted third-party service providers for services such as:
Website hosting and e-commerce functionality
Payment processing
Order delivery and logistics
Website analytics
Marketing and communication
Customer support
These service providers may process information only as necessary to provide their respective services, subject to their applicable terms and privacy practices.
6. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with service providers, delivery partners, payment providers, technology providers, or authorities where required to provide our services, protect our business, or comply with applicable law.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, customer support, accounting, legal, tax, and regulatory requirements.
When information is no longer required, we may delete or anonymize it, subject to applicable legal obligations.
9. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
Request information about the personal data we process about you
Request correction of inaccurate information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Request assistance regarding your personal data
Withdrawal of consent may not affect processing that is necessary to fulfill an order or required or authorized by applicable law.
To exercise a privacy-related request, please contact us using the contact details provided below.
10. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
11. External Links
Our website may contain links to third-party websites, social media platforms, or other services.
Smart Bite Naturals is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.
Any updated version will be posted on this page with the revised effective date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Smart Bite Naturals
Website: smartbitenaturals.com
Email: info@smartbitenaturals.in
For privacy-related requests, please mention “Privacy Request” in your email so that we can identify and process your request promptly.
This Privacy Policy should be read in conjunction with our Terms & Conditions, Refund & Return Policy, and Shipping & Delivery Policy.